<?xml version="1.0" encoding="UTF-8"?><rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
		>
<channel>
	<title>Comments on: Incredible Airline Customer Service</title>
	<atom:link href="http://www.naffziger.net/blog/2007/09/17/incredible-airline-customer-service/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.naffziger.net/blog/2007/09/17/incredible-airline-customer-service/</link>
	<description>Startups, Search &#38; Seattle</description>
	<lastBuildDate>Tue, 07 Feb 2012 20:09:00 +0000</lastBuildDate>
	<sy:updatePeriod>hourly</sy:updatePeriod>
	<sy:updateFrequency>1</sy:updateFrequency>
	<generator>http://wordpress.org/?v=3.2.1</generator>
<xhtml:meta xmlns:xhtml="http://www.w3.org/1999/xhtml" name="robots" content="noindex" />
	<item>
		<title>By: ljnd</title>
		<link>http://www.naffziger.net/blog/2007/09/17/incredible-airline-customer-service/comment-page-1/#comment-2235</link>
		<dc:creator>ljnd</dc:creator>
		<pubDate>Mon, 24 Sep 2007 16:22:09 +0000</pubDate>
		<guid isPermaLink="false">http://www.naffziger.net/blog/2007/09/17/incredible-airline-customer-service/#comment-2235</guid>
		<description>This is incredible - and you&#039;re so right; so much branding is inherent in customer service. You might post a comment at www.measuredup.com - it&#039;s a new consumer service website where customers share experiences like this one. If a company aggregates enough comments (positive or negative), it gives a good picture to other consumers about what that company is like.</description>
		<content:encoded><![CDATA[<p>This is incredible &#8211; and you&#8217;re so right; so much branding is inherent in customer service. You might post a comment at <a href="http://www.measuredup.com" rel="nofollow">http://www.measuredup.com</a> &#8211; it&#8217;s a new consumer service website where customers share experiences like this one. If a company aggregates enough comments (positive or negative), it gives a good picture to other consumers about what that company is like.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: mathew johnson</title>
		<link>http://www.naffziger.net/blog/2007/09/17/incredible-airline-customer-service/comment-page-1/#comment-2160</link>
		<dc:creator>mathew johnson</dc:creator>
		<pubDate>Wed, 19 Sep 2007 05:59:24 +0000</pubDate>
		<guid isPermaLink="false">http://www.naffziger.net/blog/2007/09/17/incredible-airline-customer-service/#comment-2160</guid>
		<description>tell me more about walking on to planes with no ticket - i am interested in that.

shukran (no i didn&#039;t!)</description>
		<content:encoded><![CDATA[<p>tell me more about walking on to planes with no ticket &#8211; i am interested in that.</p>
<p>shukran (no i didn&#8217;t!)</p>
]]></content:encoded>
	</item>
</channel>
</rss>

